VISITOR GUIDE

Frequently Asked Questions

Quick answers by topic, without making you search through a long page.

FAQ

Booking

How do I reserve?

Choose WhatsApp or WeChat Support on the reservation section and wait for schedule confirmation before making travel plans.

Can groups enquire?

Yes. Contact online support with your preferred date, party size and event needs.

FAQ

What does each ticket include?

Inclusions vary by ticket type. Check the Tickets page before booking.

Are prices shown per guest?

Yes. The listed figures show lunch / dinner prices per guest.

FAQ

Can dietary needs be accommodated?

Submit allergies and restrictions before payment so the venue can confirm what is possible.

FAQ

Is costume styling included?

Only selected ticket types include costume styling. Confirm the inclusion on the Tickets page.

FAQ

Where is the venue?

Baguocheng, Jiulongpo District, Chongqing.

How should I plan public transport?

Use the live route to Baguocheng in your preferred map app and follow its current station and exit guidance.

FAQ

Are children welcome?

Add the child's age and dining needs to the booking request so the team can confirm the suitable ticket.

Is the venue accessible?

The venue information states wheelchair access is supported. Contact the team before arrival if assistance is needed.

FAQ

Can I cancel a booking?

Unused bookings may be cancelled. The original booking channel will confirm refund processing and timing.

RESERVATIONS

Review tickets and directions, then send the team your preferred date.

Service